General Cancellations and Amendments

If you should have to cancel a booking you have made with us cancellation charges apply. Any cancellation advised more than two weeks in advance of the market date will just result in losing your deposit but within two weeks there is a sliding scale of charges which increases the closer it gets to the date – note the scale of these charges does differ depending on the level of membership that has been taken out. Any bookings cancelled within 48 hours of the market will result in the loss of all money paid. Unadvised no-shows on the day can result in suspension from future markets – you will have an emergency contact phone number for market days to advise of last minute issues.

If you wish to change a booking to a different date this can be done (subject to availability) by paying a £10 amendment fee.


Your health and safety and that of the general public is our number one concern. Equally we appreciate that some traders stock is quite fragile, so we have a system whereby if the wind is forecast to be gusting above 28mph (according to the Met Office) on the Tuesday evening/Wednesday morning prior to the market traders with vulnerable stock may cancel by close of business on the Wednesday and will only pay a £20 cancellation charge – you must however let us know your wish to cancel by 18.00 on the Wednesday evening or standard cancellation charges will apply. If the wind gusting is between 25 and 35mph there is a chance that a stall could wobble/move slightly (but not dangerously) so you are permitted to bring additional weights (such as sandbags) as long as they are not going to be a trip hazard. 

If we cancel any market at the last minute (usually Friday morning) due to gusting winds being forecast over 35mph (which is enough to move stalls) we will just levy a £20* admin charge (to cover ongoing operational costs), though not if this is your first ever market with us. We do of course always try our best to keep traders informed of any weather issues as they develop, though would stress it is generally only strong winds that would see us cancel a market. If you have concerns please be sure to check the Met Office weather report in the time-frame outlined.